The employee was originally employed by the BBC as an architect in its construction management department. On or around 12 November 2001, a substantial part of the construction department was transferred to the appellant employer, Thornley, under the Transfer of Undertakings (Protection of Employment) Regulations 1982.

Following this transfer, the employer announced its plans to restructure the department. This meant that the employee's role would have changed to that of a managerial role from the hands-on architectural work she had previously done. On or around 1 October 2002, the employee attended a meeting where she indicated that she believed her position was being made redundant. She wrote to the employer stating that as a result of the proposed restructuring , her professional expertise was being dissipated and she was becoming de-skilled as an architect. She also stated that her position was being made redundant. On or around 8 December, she again wrote to her employer raising a grievance in respect of the new role, which she claimed was not comparable with the job specification of the role she had when she was transferred to the employer.

She brought a grievance hearing and following this hearing on 28 January 2003, the employee was informed that her position was not redundant. On 13 February, she resigned on the grounds of constructive dismissal. The employee then made an employment tribunal claim where she claimed constructive dismissal. The tribunal found that the effective cause of the employee's resignation had been the imposition of the new job description, which fundamentally breached the terms of her contract, with the result that the employee was entitled to resign and to be treated as having been dismissed. The tribunal therefore upheld her claim. The employer appealed to the Employment Appeal Tribunal (EAT).

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